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Service guide

FAQ

Key points of cross-border freight transportation methods

Cross border logistics is a key link in eBay's foreign trade, and choosing the appropriate logistics method is a subject of knowledge. There are various ways of cross-border shipping, and the key lies in how to choose a convenient and suitable shipping method for buyers. The eBay platform has strict requirements for sellers' shipping services, and for sellers, they need to choose the appropriate shipping method based on the following principles.

First principle: The item must be delivered within the expected delivery time of the buyer (usually, the buyer's expected value increases with the price of the item, and if the buyer can purchase the same item locally, the buyer's expected value will also be higher)

Principle 2: Try to use logistics methods that allow buyers to keep track of the shipping status of items at all times

Principle 3: Choose a more cost-effective logistics method while ensuring that the first and second principles are not violated

For new sellers, eBay recommends that you choose "International e-Mail" first. For sellers with an average item size close to but less than 500 grams, it is recommended to choose "EMS". For sellers with an item size exceeding 500 grams, they can choose to register an air parcel or an international dedicated line according to their actual situation.

At present, there are several logistics methods for eBay sellers: China Post small package, Hongkong Post small package, China Post large package, Hongkong Post large package. Hong Kong EMS, China EMS.

High quality freight methods provided by internationally renowned logistics companies (relatively expensive):

UPS

FebEx

DHL

TNT

Delivery time

According to your city and destination city [search]

According to your city and destination city [search]

According to your city and destination city [search]

According to your city and destination city [search]

freight

Depending on the destination and weight of the goods, there may be differences [inquiry]

Depending on the destination and weight of the goods, there may be differences [inquiry]

Depending on the destination and weight of the goods, there may be differences [inquiry]

Depending on the destination and weight of the goods, there may be differences [inquiry]

Freight transportation insurance

According to the rules of the freight company

According to the rules of the freight company

According to the rules of the freight company

According to the rules of the freight company

Contact information

800-820-8388

800-988-1888

800-810-8000

800-820-9868

400-820-8388

400-886-1888

400-810-8000

400-886-1888

Express delivery characteristics

6-21 kg Americas, UK with price advantage

The speed to Southeast Asian countries with a weight of over 21kg is fast, and the price is also advantageous

Prices in the Americas and UK are advantageous for below 5.5kg

The largest express delivery company in the Netherlands, with fast customs clearance speeds in Western European countries

Tracking Services

UPS tracking

FedEx tracking

DHL tracking

TNT tracking

Due to the high shipping costs of international logistics, many eBay sellers choose to collaborate with some efficient and professional logistics service providers, saving a lot of shipping costs and offering shipping discounts to overseas buyers to attract customers


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